The right apps significantly move the needle for an organization by solving the right problems. They generate large revenue growth or cost savings opportunities. They do this through a delightful user experience that empower users and transforms the way they work.
Enterprise Innovation (EI) recently published “What makes a good mobile app?” which walks through the difference between good and bad apps. They did a great job covering what needs to be done to deliver a successful app to the user from a user experience and process improvement perspective. There is a big risk in assuming that’s enough for successful apps.